Refunds can be requested by emailing firstname.lastname@example.org and stating the reasons why one is sought. Following a purchase (as defined here), refunds will be at our sole discretion.
In situations where we deem that a refund is warranted, we reserve the right to deduct such amounts as we view are reasonable to cover the costs of our administration and any other incidental costs incurred.
Such costs could be, but are not limited to, credit card charges on the initial purchase and refund and costs of correspondence relating to the cancellation costs. In any case, the amount of such a deduction will not be less than £15 plus VAT.
In situations where a refund is requested for a company formation which has been submitted on for incorporation on our system, no refunds will be given in any circumstances whatsoever. Any actions relating to an unwanted company will be the sole responsibility of the purchaser and costs incurred in dissolving, reselling or amending any details relating to such a company will be borne by the purchaser in their entirety.
The use of part of a purchased service will not entitle the buyer to a partial refund of any unused portion. Such services could include, but are not limited to registered offices and nominees.
Amendments to an Order
Where a purchaser request that an amendment be made to their original order, it is at our discretion whether such a change is granted. In situations where we agree to make such an alteration, we reserve the right to treat the amendment as a cancellation and separate purchase and charge fees in line with our refund policy.
We are under no obligation to satisfy a request to amend an order once is has been placed and the purchase has occurred.
If an order or part thereof is not executed in full within 1 month from the date of purchase, the transaction will be deemed as no longer and monies paid will be forfeited.