These terms of sale govern all purchases made from Complete Business Services Limited, whether through Complete Formations or any other website which makes use of our facilities.
Fair Trading Policy
Complete Formations want you to be wholly satisfied with the company formations we offer and have created a fair trading policy that will ensure that you will receive the highest standards of service available from any UK agent.
We warrant that we will never try to sell you any item which we believe you do not require and would serve little or no benefit to you. It is our firm belief that fair business is good business.
In order to fully understand your needs any communications you have with Complete Formations, whether by telephone or email will be dealt with by a Qualified Accountant, experienced in assessing client’s requirements and providing appropriate guidance.
There is no additional charge for this unprecedented level of support.
We provide a no quibble, money back guarantee for all of our company formation packages. If you are unhappy with any aspect of your purchase, we will refund amounts paid provided your company has not been submitted to Companies House.
We will normally take a charge of £10 on any monetary refunds in order to cover our credit or debit card charges which are levied up on us at both the initial purchase stage and in making any refunds.
Where you purchase a service with us which has a renewable element, for example the Regent Street registered office facility contained in the Omega company formations, we warrant that any renewal fees will be no more that the agreed amount.
In addition, you will not be asked to pay more that what any new customer would be charged. This will ensure that in the event that we have a special offer you will too benefit from it and that your renewal amount will be at the reduced price.
We work actively with banking organisations to prevent fraudulent purchases taking place on our website. Any purchases deeded to be of a fraudulent nature will be pursued by all legal means to ensure that offenders are appropriately dealt with.